Videos

Videos can make hearing-aid care easier to understand than written instructions alone. This resource center organizes the topics patients most often need help with and points to reliable next steps while our own clinic video library continues to grow.

Hearing Aid Setup and Daily Use

Useful video topics include inserting and removing hearing aids, charging rechargeable models, changing disposable batteries, adjusting volume, selecting programs, and identifying right and left devices.

For model-specific instructions, visit our official manufacturer resources for Starkey, Signia, and Phonak.

Cleaning and Maintenance Videos

Routine care videos should show how to wipe devices, inspect domes, replace wax guards, clean microphone openings safely, manage moisture, and recognize when home cleaning should stop.

Use our hearing aid maintenance guide for daily, weekly, and monthly instructions.

Bluetooth, Apps, and Streaming

Pairing steps vary by hearing aid, smartphone, app, and operating-system version. Videos can help with phone calls, music streaming, app controls, TV accessories, and remote microphones, but model-specific instructions matter.

See hearing aid accessories and remote programming.

Troubleshooting Videos

Common video topics include no sound, weak sound, charging failure, feedback, one hearing aid not connecting, and app problems. Start with safe checks rather than resetting or deleting everything.

Follow the full hearing aid troubleshooting guide.

Understanding Hearing Tests and Fittings

Educational videos can also explain audiograms, speech testing, Real Ear Measurement, Live Speech Mapping, fitting appointments, and follow-up adjustments.

Read what to expect at your first appointment and learn why Real Ear Measurement matters.

Videos We Plan to Add

  • How to change a wax guard
  • How to clean hearing aids safely
  • How to restart rechargeable hearing aids
  • How Real Ear Measurement works
  • What to bring to a fitting or repair visit
  • Basic Starkey, Signia, and Phonak app guidance
  • Tips for caregivers helping a person with memory loss

Need Help With Your Exact Model?

Bring the hearing aids, charger, accessories, and smartphone to the clinic. A model-specific demonstration is more reliable than following instructions made for a different device.

Get Hands-On Help

Gwen Cantrell, BC-HIS and the Hearing Aid Factory Outlet team provide setup, pairing, cleaning, troubleshooting, and follow-up support in Lawrenceville.

Schedule Support