Last updated: July 30, 2026
Hearing Aid Factory Outlet (“we,” “our,” or “us”), located at 5900 Sugarloaf Parkway, Lawrenceville, GA 30043, respects your privacy. This Privacy Policy explains what information we collect through besthearingaids.com, how we use it, and the choices available to you.
Information We Collect
We collect information you provide directly, such as when you request an appointment, ask a question through a contact form, sign up for a community program, or call our office. This may include your name, phone number, email address, mailing address, and any details you choose to share about your hearing health needs.
We also collect limited technical information automatically when you visit our site, such as your browser type, device type, general location (city/region level), and pages viewed, through analytics tools including Google Analytics (via Google Site Kit). This information is aggregated and is not used to identify you personally.
How We Use Your Information
- To respond to appointment requests, callback requests, and general inquiries
- To schedule and manage hearing evaluations, fittings, and follow-up care
- To communicate about community programs, on-site screenings, and events you have requested information about
- To improve our website and understand which pages and services visitors find most useful
- To comply with applicable insurance, Medicare, or Medicare Advantage billing requirements when you have asked us to submit a claim on your behalf
Health Information
Information related to your hearing health that you share with us in connection with clinical care is handled with the same confidentiality expected of any hearing healthcare provider. We do not sell health-related information. If insurance or Medicare billing is involved, information may be shared with the relevant payer solely to process your claim.
Third-Party Services
Our website uses a small number of third-party services to operate, including Google Analytics (site traffic insights), Google Maps (to display our office location), and a website contact-form provider (to deliver messages you send us to our office). These providers may process limited technical data as described in their own privacy policies.
Cookies
Our site may use cookies to support basic functionality and analytics. You can control or disable cookies through your browser settings; doing so may affect some site features.
Information Sharing
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share information only as needed to provide the services you request (for example, with an insurance payer for a claim you asked us to submit) or as required by law.
Data Security
We take reasonable administrative and technical measures to protect the information you share with us. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us at any time to ask what information we hold about you, to request a correction, or to ask that we delete information that is not otherwise required for recordkeeping or legal purposes.
Children’s Privacy
Our services are intended for adult patients and their families. We do not knowingly collect personal information from children through this website.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.
Contact Us
Hearing Aid Factory Outlet
5900 Sugarloaf Parkway, Lawrenceville, GA 30043
Phone: (404) 786-6416